How can I get cheaper shipping?
Order multiple items in one haul, as the shipping cost per kilogram is usually lower. You can also order with friends and split the shipping costs. For extra savings, use Rehearsal Packing to get the exact parcel weight and choose shoebox folding or removal if you don’t need the boxes.
What is a Chinese agent?
A Chinese agent is a service that allows you to buy products from Chinese marketplaces that don’t usually ship internationally. The agent purchases the items on your behalf, stores them in a warehouse, provides quality control (QC) photos, and then ships everything to you.
Why shouldn’t I buy directly from the seller?
Many Chinese marketplaces either don’t ship internationally or only accept local payment methods. Using an agent also gives you access to warehouse photos, customer support, parcel consolidation, and often the option to return an item before it is shipped overseas.
Is using a Chinese agent legal?
Chinese agents are legitimate shopping services used by people around the world. However, you are responsible for following your country’s import laws, customs rules, and restrictions.
What is a haul?
A haul is a shipment containing multiple items. Ordering several products together can be cheaper because the shipping cost per kilogram often decreases as the parcel gets larger.
How long does everything take?
- Seller to warehouse: usually 2–7 days.
- Warehouse to your home: usually 9–21 days, depending on the shipping line and destination.
Overall, many orders arrive within approximately 2–4 weeks, although delays can happen.
What are QC photos?
QC (Quality Control) photos are pictures taken by the warehouse after your item arrives. They allow you to inspect the item before paying for international shipping. If you’re unhappy with the quality, you may be able to request a return or refund.
How do I know what size to order?
Every product can have a different size chart. Take a screenshot of the size guide and upload it to ChatGPT along with your height and weight. Ask for a recommendation based on the measurements, but always compare the suggested size with clothing you already own.
What is Rehearsal Packing?
Rehearsal Packing is a service where the warehouse packs your parcel before you pay for shipping. This gives you the actual parcel weight and dimensions instead of an estimate, which can sometimes reduce the shipping charge.
Should I keep the shoeboxes?
If you’re trying to save money on shipping, removing or folding shoeboxes can reduce the size and weight of your parcel. If you collect shoes or want the original packaging, you can choose to keep them.
What payment methods can I use?
Payment methods depend on the agent. Many accept common options such as PayPal, Apple Pay, and debit or credit cards.
Can I return an item?
In many cases, yes. If you notice an issue in the QC photos, you can often request a return or exchange before international shipping. Return windows, fees, and policies depend on the seller and agent.
How much does shipping cost?
Shipping costs depend on the parcel’s weight, dimensions, destination, shipping line, and any restricted-item surcharges. Shipping multiple items in one haul is usually more cost-effective than sending each item separately.
Will I have to pay customs or import taxes?
This depends on your country’s customs regulations, the declared value, and the contents of your parcel. Some countries charge import duties or taxes, while others have duty-free thresholds.
Is this website a seller?
No. This website is a catalogue that organises products and links them to supported Chinese shopping agents. Your purchase, payment, warehouse service, and international shipping are handled by the selected agent, not by this website.
Why are the prices so low?
Many products are sourced from manufacturers, wholesalers, or sellers in China, which can make them cheaper than products sold through traditional retail channels.